Privacy and Data Protection

These Terms and Conditions apply to the acquisition, processing and use of personal data that is collected when using the services of the alvarogois.com website. Thank you for your interest in our website. Below you will find relevant information about how we handle the data that is collected on this site. The alvarogois.com website only collects and uses data in accordance with the provisions of the General Data Protection Regulation (GDPR) and other applicable legislation. The alvarogois.com website endeavours to comply with the principles of the General Data Protection Regulation, namely,

  • Data economy: we collect the data that is strictly necessary to provide a quality service, in accordance with the user’s request;
  • Purpose limitation: the data collected is intended for a specific purpose accepted by the user, and no other use will be made of it or it will be transferred for any other purpose;
  • Data security: communication between the user and the website server is encrypted and protected by an SSL security certificate;
  • Transparency: data collection and management is clear, unambiguous and explained to the user.

According to these specifications, data is only collected if it is necessary for the use and service of the alvarogois.com website, in particular personal data that is indispensable for requests for information and contact.

Responsible organisation

The person responsible for data collection is Álvaro Miguel Góis dos Santos, whose registered office is at Av. de Berna, 11, 1.º andar, in Lisbon, with the tax identification number 203431596, Data Protection Officer who promotes data protection and contributes to compliance with the GDPR, namely the principles of data processing, the rights of data subjects, the records of processing activities, the security of processing and the notification and communication of data breaches. The Data Protection Officer (DPO) can be contacted by e-mail at rgpd@alvarogois.com. If you have any questions about the use of your data or would like to make use of the powers granted to the data owner by the GDPR, namely consultation, correction, deletion and portability, please send us an e-mail to rgpd@alvarogois.com, with the subject line Personal Data Protection. Our website address is: https://alvarogois.com. You can browse the site without indicating who you are or sending personal data. Only access data without reference to the person is recorded, such as the name of the server, the type of browser used, the page from which you accessed the site or the name of the page visited. It is not possible to identify the person with browsing data. This data is used exclusively to improve the use of the site.

Authorisation for use

When data is collected for a purpose, the law requires explicit authorisation from the data subject, which will always be requested together with the data. At any time you can revoke your consent and/or refuse future use of your data.

Data utilisation

If you access our website via a browser, we only collect the personal data that the browser or mobile device transmits automatically to guarantee the stability of the connection and the efficiency of the website’s response, in particular:

  • IP address
  • content, date and time of request
  • site that originated the request
  • requested page
  • amount of data transferred
  • type of browser used
  • operating system
  • browser language and version
  • geographical location (country) based on IP

This data is processed in order to:

  • ensure an efficient connection to the server
  • show available services and products
  • system evaluation and security

Data collection

Your personal data is collected when you make a contact request or sign up to receive an information newsletter. In these processes, personally identifiable information necessary to process the request is collected, such as name, email address or telephone number, in order to follow up on the request. Data that is necessary to fulfil your explicit request is considered mandatory in this collection. The alvarogois.com website automatically collects and records technical information on the servers (log), based on information provided by your browser. In particular, the IP number of the computer used and stored data, so-called cookies (see “Cookies” section), and the page consulted. By placing your order, you expressly authorise the recording of the IP number, which is necessary in order to place the order. You can revoke this consent at any time.

Data processing and utilisation

The alvarogois.com website uses the data collected for four basic purposes, but not all data is used for all purposes:

  • The data used to enable you to use the various individual offers (contact and expression of interest data) is used by us to provide information, publicise opportunities and arrange meetings and introductory interviews.
  • Upon conclusion of the contract and full payment for the service, your data is blocked for further use and, once the legal storage periods have expired, it is deleted. Unless you have expressly authorised us to retain them for further use (Customer Account).
  • When you sign up to receive the Newsletter, your email is used for internal information and publicity purposes until you request to unsubscribe.

Transmission of data to third parties

The alvarogois.com website transmits your data to third parties only in the following cases:

  • For invoicing purposes. Data is transferred to the extent that it is necessary for issuing invoices and processing accounts.
  • For the purpose of sending emails. The email address is transferred to the email management and sending platform.

In all cases where data is transferred to third parties, alvarogois.com endeavours to obtain guarantees that the recipient of the data complies with an adequate level of data protection.

Deleting data

The data will be deleted as soon as it is no longer required for the aforementioned purposes, including invoicing. During the data deletion process, the data is first blocked and then permanently deleted to prevent accidental deletion or possible intentional damage. For technical reasons, data may be duplicated in backup files. These copies are deleted, for technical reasons, only after a reasonable and necessary period of time to ensure the reliability and security of the systems. In addition, for legal reasons, certain data on operations, particularly invoicing, must be kept for a certain period of time.

Data processing for the use of our services

If you want to know about and/or use our services and products, you may be asked to provide personal information at different times, including:

  • name
  • address (for billing purposes)
  • email address
  • landline or mobile phone number
  • tax identification number (for invoicing purposes)

Use of contact forms

When using our website you have the option of contacting us using forms. To use these forms, you must provide a valid email address and other data, which may be mandatory or optional depending on the purpose of the form. The processing of this data is intended to enable personalised contact and the provision of a service, and can only take place on the basis of your explicit and voluntary consent. All forms require acceptance of our data collection and management policy.

Cookies

The alvarogois.com website uses so-called cookies, small files that a website or its server transfers to the hard drive of the user’s computer via their browser (if permission is granted), and which allow the website or its server to recognise the user’s browser and remember some information. On the alvarogois.com website, the use of cookies helps us, for example, to remember and process user requests. They also help us to better understand the preferences of those who visit us based on recent activity on the site. We may also use cookies to gather information about traffic and user interaction, so that we can offer increasingly better user experiences and improve the tools we have available.

Each user can set alerts each time a cookie is sent or prevent the use of these files altogether. This choice is made in the settings of your own browser (Google Chrome, Firefox or Edge, for example). If cookies are switched off, the user won’t have access to some features that make using the site more efficient, and some of the options won’t work as well. In any case, you can always contact us by email so that we can help you finalise your request. Cookies store information relating to the specific context of the user. However, this does not mean that we are aware of your identity. We use cookies to make browsing and using our website as easy as possible. In addition, we also use cookies that remain on your hard drive for a certain period after the browser session (Persistent-Cookies). These cookies make it easier for you to use our website, services and products, for example by saving certain entries and settings so that you do not have to repeat them when you visit us again. In addition, these cookies make it possible to statistically record the use of our website, optimise our offer and make our websites and offers more personal. Persistent cookies are stored on your hard drive and are deleted by the browser after a certain period, which may vary depending on the cookie. Cookies can also be third-party cookies, as we use advertisers to help make the site and our services more interesting to the visitor.

Right to information

The user has the right to receive information about their stored data free of charge from alvarogois.com. Data stored offline is only deleted if it is no longer required for the fulfilment of the contractual relationship. Please send us an email via the email form or directly to rgpd@alvarogois.com with your enquiry. If you want to delete your data completely, you can also send your request by email. You have the right, at any time, to request information about your personal data stored by alvarogois.com. You can request information about the reasons for processing, the categories of data stored, the categories of recipients of this data, the expected duration of storage, the right to rectification, cancellation, limitation of processing or objection, the origin of your data and the existence of an automated decision-making process, including profiling, and, where appropriate, meaningful information about your details. You also have the right to appeal to a regulatory authority.

Newsletter and advertising – withdrawal of consent

If you have given your consent to receive the newsletter or advertising in the context of the offers on the alvarogois.com website, you can revoke/cancel your consent at any time. To make this cancellation, please use the cancellation link that accompanies each edition of the newsletter or our email form.

Data security

alvarogois.com is committed to protecting all the data it collects against unauthorised access, loss, misuse or destruction. Your personal information is only accessed by those who need to have access to the data in order to carry out their duties properly and offer you the best possible service. Sensitive data is sent to alvarogois.com encrypted via an SSL-protected connection. In cases where you are given access to restricted data, we ask that you treat this information with due confidentiality and do not pass it on to third parties. We also recommend that you close your browser window completely after each registered visit, before opening another page, especially when using the computer together with other people or if you are surfing on a public, unprotected network.